Orders placed prior to Monday 9am will be processed and delivered to your specified address by Friday (between 9am and 5pm) of the same week. All other orders will be delivered the following Friday.

We may get in touch with you to discuss your order.

We want you to be completely happy with your plants when they arrive. If something isn't quite right — whether it's damage in transit, an issue with plant health, or anything else — please get in touch within 48 hours of delivery with photos and details of the concern. We'll review it promptly and arrange a rectification on our next available delivery day (Fridays), so you can get back to enjoying your new greenery with minimal fuss.

We keep delivery simple — one flat rate of $59.95 Canberra-wide, or $89.95 for surrounding regions, no matter how much you order. And with our competitive plant prices, the more you buy in one delivery, the more value you get.

Plant sizes vary by species and are listed on each individual product page, commonly ranging from small 140mm pots suited to borders and mass planting through to larger 200mm and 330mm pots for more established feature plants and trees. Check the specific product description for exact pot size and expected mature height.

Canberra's climate is defined by cold, frosty winters and hot, dry summers, so the best-performing plants are frost-hardy and drought-tolerant once established. Australian natives such as Westringia, Grevillea, and Lomandra cope especially well, along with hardy hedging plants like Buxus, Photinia, and Pittosporum. Azaleas and Camellias also do well in part-shade positions sheltered from harsh afternoon sun and drying winter winds.

Yes. Canberra regularly experiences winter frosts, so frost tolerance is one of the most important factors when choosing plants for the region. Established natives, ornamental pears, buxus, and many hedging varieties handle frost well, while more tender or tropical species usually need a sheltered spot or aren't recommended for open, exposed positions.

Autumn and spring are generally the best times to plant in Canberra, as the soil is warm enough for root establishment without the stress of summer heat or the risk of hard frost damaging young plants. Planting in autumn gives roots time to settle in before winter, while spring planting takes advantage of warming soil ahead of summer growth.

Many Australian natives are naturally well-suited to Canberra conditions and become quite low-maintenance once established, tolerating frost, wind, and dry spells with minimal fuss. Varieties like Westringia, Grevillea, and Lomandra need regular watering while young but require little ongoing care once their root systems are developed.

A controlled-release fertiliser applied once or twice a year covers most trees, shrubs, and garden beds with minimal effort, while liquid fertilisers and seaweed tonics are best applied every 2 to 4 weeks during the growing season for an extra boost. Organic pelletised fertilisers are a good option for improving soil health over time, particularly before Canberra's spring and autumn growing periods.