Frequently Asked Questions
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Canberra Online Nursery offers straight-to-your-door delivery across Canberra and the surrounding region, so you can shop for quality plants without leaving home. Our plants are supplied as semi-matured stock rather than seedlings, meaning you get a more established, garden-ready plant with a head start on growth. Combined with our extremely competitive pricing, we make it easy and affordable to build a beautiful, climate-suited garden without compromising on plant quality.
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We deliver across all Canberra suburbs (ACT) and to nearby NSW areas of Queanbeyan, Googong, Jerrabomberra, Yass and Murrumbateman. Check your postcode below, or give us a call on 0401 260 263.
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Orders are delivered to your specified address within 2–3 business days (Monday to Friday, between 9am and 5pm). Orders placed on weekends or public holidays are processed from the next business day.
We may get in touch with you to discuss your order.
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We want you to be completely happy with your plants when they arrive. If something isn't quite right — whether it's damage in transit, an issue with plant health, or anything else — please get in touch within 48 hours of delivery with photos and details of the concern. We'll review it promptly and arrange a rectification on our next available delivery day, so you can get back to enjoying your new greenery with minimal fuss.
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We keep it simple with flat-rate delivery, however many plants you order:
Canberra (ACT): $16.99 · FREE on orders over $100
Queanbeyan, Googong, Jerrabomberra, Yass & Murrumbateman (NSW): $16.99 · FREE on orders over $100
Orders are delivered within 2–3 business days.
Not sure if we deliver to you? Send us a message and we'll let you know.
Because we deliver ourselves rather than using a courier, your plants arrive in the same condition they left us: upright, watered and ready to plant.
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We accept Visa, Mastercard, American Express, Apple Pay, Google Pay and Afterpay. Payments are processed securely at checkout through Squarespace Payments, and we never see or store your card details.
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Our range changes with the seasons, so some plants sell out from time to time. Contact us and we'll let you know when it's expected back in stock.
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Plant sizes vary by species and are listed on each individual product page, commonly ranging from small 140mm pots suited to borders and mass planting through to larger 200mm and 330mm pots for more established feature plants and trees. Check the specific product description for exact pot size and expected mature height.
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Absolutely. Whether you're planting a new hedge, landscaping a whole yard or working on a project, we can supply larger quantities. Contact us on 0401 260 263 or at orders@canberraonlinenursery.com.au with the plants and quantities you need, and we'll put together a quote.
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Yes. Canberra regularly experiences winter frosts, so frost tolerance is one of the most important factors when choosing plants for the region. Established natives, ornamental pears, buxus, and many hedging varieties handle frost well, while more tender or tropical species usually need a sheltered spot or aren't recommended for open, exposed positions.
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Autumn and spring are generally the best times to plant in Canberra, as the soil is warm enough for root establishment without the stress of summer heat or the risk of hard frost damaging young plants. Planting in autumn gives roots time to settle in before winter, while spring planting takes advantage of warming soil ahead of summer growth.
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Many Australian natives are naturally well-suited to Canberra conditions and become quite low-maintenance once established, tolerating frost, wind, and dry spells with minimal fuss. Varieties like Westringia, Grevillea, and Lomandra need regular watering while young but require little ongoing care once their root systems are developed.
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A controlled-release fertiliser applied once or twice a year covers most trees, shrubs, and garden beds with minimal effort, while liquid fertilisers and seaweed tonics are best applied every 2 to 4 weeks during the growing season for an extra boost. Organic pelletised fertilisers are a good option for improving soil health over time, particularly before Canberra's spring and autumn growing periods.